WAYS TO PREPARE FOR YOUR 1-HOUR SESSION:

• We’ll need to know at the start of your consultation if you want to use your 1-Hour Session for: A) ideas-only/actionable steps that you will run with, or B) as an intake meeting because you are hiring LJID to do a whole room design for the space, in which case we’ll interview you in-depth about the room, instruct you how to photograph the existing space and take the measurements we need (or you may share your plans with us digitally).

• Pull 5 - 10 inspiration photos from Pinterest that represent your design style and we’ll review them at your meeting; what you like and dislike in each example.

• Although you can ask questions about as many spaces as you’d like, we recommend focusing on a single room, so have a good idea about which area of your home is most pressing.

• List out specific questions for that space, in order from most important to least. We’ll tackle your list in that order.

• If you have any finish samples (flooring, cabinetry, counter tops, fabrics), make sure you have those nearby to share with us during our session.

Analyzing spaces, developing problem-solving solutions, and creative ideas all take what they take timewise, so there are no guarantees how much can be accomplished, but we will do our best to work through as many of your questions as possible during our time together!

NOTES:

**All design work happens during our time together. If you need additional support following our session, you may book an additional virtual session or explore our additional design service options.

**We encourage you to take notes so you can refer back to those if needed.

**If you need to reschedule your appointment for any reason, we require 72 hours’ notice.

**NO REFUND, TRANSFER, OR CANCELLATION POLICY:

All sales for consultation services are final, and Lisa Jensen/Lisa Jensen Interior Design does not offer any refunds or money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. You are paying for the time, intellectual property, and expertise of Lisa Jensen, not a team member, so should a team member be absent from a meeting, there is no discount or refund. Other potential clients are turned away for the time we reserve for your service, so the time slot you chose to schedule, and then cancel is lost revenue for LJ/LJID. Rescheduling is permitted up to 72 hours of scheduled service start time by a written email to Lisa@LJID.com. Cancellations or no-shows do not result in refunds. Meetings must begin promptly. We understand life happens; client is given a 15-minute grace period to join the meeting before cancellation without refund occurs; the meeting will stop promptly at the scheduled stop time regardless of actual start time. This consultation is valid for 90 days from the date of purchase and if not used within this timeframe, no refunds will be issued. Client agrees and understands that LJ/LJID is not an architectural designer and will not provide such advice on architecture, nor on feasibility, electrical, plumbing, contracting, or budgeting. LJ/LJID is not responsible for the aesthetic, functional, safety, or subjective outcome of the finished space. The client is responsible for researching product selections made by LJ/LJID; the client accepts full responsibility for final purchases they choose to make and understands they are entering a contract with the merchandise retailer, not with Lisa Jensen/Lisa Jensen Interior Design.